# How we work

Source: https://nihilosolutions.com/how-we-work
Site: https://nihilosolutions.com/llms-full.txt

How we work

# Scoped, built, and kept running by our team.
No account managers between you and the work. We start with one process, write it down, and only build what that process needs.

- 01

### Discovery call
Book time. We want one concrete workflow: who does it, how often, which systems, what goes wrong, and what a good output looks like. If it is not a fit, we will say so on the call.

- 02

### Process map and scope
We document the current path and the exceptions. Then you get a written scope: what we will automate, what we will not, what we need from you, and a fixed price for that build.

- 03

### Build against live process
We build on your actual data and tools: the files, portals, devices, inboxes and systems you already pay for. You review early. We do not disappear for a month and come back with a surprise.

- 04

### Review, adjust, go live
We run it beside the current process until you trust it. Then it goes live and we keep it running. The people who depend on the output get told what it does, and what to do when the process changes.

## What we need from you

### A real process owner
Someone who does the work today or sits next to it. Not a committee. One person who can walk us through last week's run.

### Access to the source
The file, portal, mailbox, device, or system the data already lives in. We work with what you have. We do not require a new platform first.

### A definition of done
The report that has to go out. The number that has to land in billing. The lookup that has to return during a call. Specific beats 'make us more efficient.'

## Time, price, and what your team gets

### The call is free
Thirty minutes. If it is not a fit, we say so. You are not buying a discovery workshop.

### Fixed price, in writing
You get a scope and a number before we build. Running it after that is quoted the same way, per project. No hourly billing against an open retainer.
More on how we price

### Nothing new for your team to run
Your team does not get another tool to learn or maintain. They get the report, the number, or the record, where they already look for it.

## How we price it
There are two numbers, and you see both before anything is built. One for the build, one for running it after go-live. Both are scoped to the workflow in front of us and quoted in writing after the call, so you can decide against a number rather than a feeling.

### What moves the number
How many systems the work touches, how clean the data already is, and how many exceptions a person has to handle today. A report drawn from one source is not the same job as data that has to be reconciled against another system before it lands.

### Priced per project, not per hour
No hourly billing against an open retainer, and no per-seat licence. You are buying a scoped workflow, and the scope says what is in and what is not.

### When the process changes
Operations change. Adjusting the rules to keep up is part of running it, not a new invoice. A genuinely different workflow is scoped and quoted like any other build.

We do not publish rates, because a number without a scope is a guess. What we will do is give you the real one after 30 minutes on your process.

## Bring one process to the call.
If we cannot see a clean path to automate it, we will tell you. If we can, you leave with a sense of scope, not a forty-page proposal.
Book a discovery call