# Who we work with

Source: https://nihilosolutions.com/who-we-work-with
Site: https://nihilosolutions.com/llms-full.txt

Who we work with

# If the work looks like this, we should talk.
We stay broad on industry on purpose. The fit is the shape of the work: a process that repeats, data that already exists, and a team tired of doing it by hand.

### A good fit
- An operations, service, dispatch, billing, or office team that repeats the same tasks
- Data already living in sheets, portals, devices, or a few disconnected tools
- A process owner who can walk us through last week's run
- A willingness to start with one workflow, not a company-wide rebuild

### Not a fit
- You want a generic chatbot on the website
- You need a full ERP or platform replacement
- Nobody can describe the current process
- The work is different every single time, with no rules
- You are shopping for a staffed agency to run marketing

## Where this work shows up
The industries vary. The jobs look familiar. The use cases go through six of them in detail.

### Service and field operations
Job close-out, service reports, figures captured on site, and the status pack leadership asks for on the same cycle every time.

### Dispatch, transport, and scheduling
Looking up a client or job while someone is waiting. Moving a booking into the system that actually runs the day.

### Office and back office
The report that is still assembled by hand. The data cleaned up before it can be loaded. The record entered twice. The exception that only appears after someone scrolls a thousand rows.

## Written up by sector
Same work, said in the words three sectors actually use for it. If yours is not here, the process still is.
- Home and field services The paperwork that follows every job home Job close-out, recurring service reports, readings captured on site, and looking a customer up while they wait. Custom automation for home and field service operations.
- Professional services The reporting and lookups between the billable work Recurring client reports, matter and account lookup across systems, intake handoff, and exception review. Custom automation for professional services back offices.
- Retail and ecommerce Counts, orders, and the numbers that move between systems Inventory counts typed into a system, orders entered twice, supplier and channel reporting, and returns that need a person. Custom automation for retail and ecommerce operations.

## If you recognize the work, book the call.
We work from Connecticut and take remote engagements nationwide.
Book a discovery call
